Laju8 takes the privacy and personal data protection of every member seriously. This Privacy Policy clearly explains how we collect, use, store and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how laju8 handles your personal data every day.
Laju8 does not sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you.
All data transmitted between your device and laju8's servers is protected by 256-bit SSL encryption — the highest security standard in the industry. No external party can read or intercept your information while it is in transit.
Your e-Wallet details (Touch 'n Go, GrabPay, Boost), DuitNow and FPX information are not stored on laju8's servers. All payments are processed directly through licensed and secure payment gateways.
As a laju8 member, you have the right to access, correct, request a copy of, or request deletion of your personal data at any time. The request process is straightforward and will be responded to within the stipulated timeframe.
All data management practices at laju8 are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We stay current with regulatory developments and update this policy as required.
You can opt out of marketing communications from laju8 at any time — either via the unsubscribe link in any email or directly through your account settings. Your preference will be respected immediately.
Laju8 collects the personal data needed to deliver platform services in a safe, fair, and efficient manner. Data is collected in several ways — directly from you during registration and platform use, automatically through tracking technologies, and in certain cases from authorised third parties.
Laju8 only uses collected personal data for legitimate purposes directly relevant to the provision of platform services. We do not use your data for any other purpose without your consent. The primary purposes of data use are as follows:
Laju8 does not sell, rent or trade members' personal data to third parties. That said, certain aspects of operating the platform do require data to be shared with trusted parties. All such data sharing is governed by strict confidentiality agreements.
| Data Recipients | Data Shared | Purpose |
|---|---|---|
| Payment Gateway Providers DuitNow, TNG, GrabPay, FPX, and more. |
Name and account number for verification | Processing deposit & withdrawal transactions |
| KYC & Identity Verification Providers | Identity information, MyKad document | Identity verification & AML compliance |
| Cloud Service Providers | Data stored on the platform | Secure data storage infrastructure |
| Auditors & Compliance Bodies | Transaction records (without personal identifiers) | Security audit & RNG compliance |
| Malaysian Legal Authorities | Information required by courts/agencies | Legal compliance & criminal investigations |
Every third party that receives data from laju8 is bound by a data processing agreement requiring them to protect your data and use it solely for the specified purposes. They are not permitted to use your data for their own ends.
Laju8 invests seriously in security infrastructure to ensure your personal data is protected at all times. Below are the layers of security we have put in place:
While laju8 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure against cyber threats. We encourage you to take precautions on your end as well — such as using a strong password, not sharing your login credentials, and enabling 2FA.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have several legally recognised rights concerning your personal data held by laju8. The following outlines those rights and how to exercise them:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
You have the right to correct any personal data that is inaccurate or incomplete. Updates can be made directly in your account settings or through support.
You may request the deletion of your account and personal data, subject to legal data retention requirements and any outstanding contractual obligations.
You have the right to object to the processing of your personal data for direct marketing purposes. Your objection will be acted upon immediately.
You may request a copy of your data in a machine-readable format for transfer to another service provider if needed.
Under certain circumstances, you have the right to request that the processing of your data be temporarily restricted while an investigation or dispute is ongoing.
To exercise any of the rights above, submit a written request to support@laju8.biz with the subject line "Personal Data Rights Request", along with your account number and a description of your request. laju8 will verify the requester's identity before processing the request and will respond within the timeframe stipulated by law.
The laju8 platform uses cookies and similar tracking technologies to enhance platform functionality, understand usage patterns, and deliver a better experience for every member. The following are the types of cookies used:
These cookies are essential for the platform to function correctly and cannot be disabled. They include login session cookies, security cookies (to prevent CSRF and related attacks), and language preference cookies. Without these cookies, the platform will not function as intended.
These cookies remember your preferences and settings within the platform — such as game preferences, display settings and notification choices. They allow the platform to deliver a more personalised experience without requiring you to reconfigure your settings each time you log in.
Laju8 uses internal analytics tools to understand how members use the platform — which pages are visited most, which games are most popular and how users navigate the site. This data is used in aggregate form and does not identify you individually. It helps us make informed decisions to improve the platform.
Laju8 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Malaysian law. The following are data retention guidelines by category:
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. For data stored on physical media (where applicable), it will be securely destroyed.
Laju8 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our service practices, legal requirements or in response to technological developments. When material changes are made, we will:
Your continued use of the laju8 platform after any changes to the Privacy Policy take effect constitutes your acceptance of those changes. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We are committed to addressing every privacy concern seriously and transparently. If you have contacted us and remain unsatisfied with how we have handled your concern, you have the right to refer the matter to the Department of Personal Data Protection Malaysia.
Most of us scroll straight to the bottom and hit "Accept" without actually reading a platform's privacy policy. We get it — these documents tend to be lengthy, filled with dense legal language that's hard to get through. But for laju8, this Privacy Policy is more than just a legal formality. It is a statement of how we genuinely handle something that matters deeply — your trust.
When you register a laju8 account, make your first deposit, or simply browse the platform to explore available games — you are sharing some of your personal information with us. Your phone number. Your name. In the case of a deposit, your financial account details as well. We regard this as a significant responsibility, and we do not take it lightly.
In the online gaming platform industry, data underpins virtually everything that takes place. Transaction data allows us to process your deposits and withdrawals accurately and securely. Gaming activity data enables the laju8 VIP system to automatically calculate your points and cashback. Device and login data allows our security team to detect any unusual access to your account before any damage occurs.
This means the data is not merely useful to us — it directly protects you. Without data that is properly collected and analysed, laju8 would be unable to detect fraudulent attempts on your account, unable to verify that withdrawals are directed to the rightful account holder, and unable to offer the personalised experience you have come to expect from our platform.
Malaysia's Personal Data Protection Act 2010 (PDPA) is legislation that grants Malaysian individuals the right to control how their personal data is used by organisations. This is the law that legally binds laju8. Our compliance with the PDPA is not optional — it is a legal obligation.
Under the PDPA, you have the right to know what data we hold about you, to request a correction if anything is inaccurate, and in certain circumstances, to request that the data be deleted. laju8 fully respects all of these rights. The process for exercising them is straightforward — send us an email and we will handle it professionally within the timeframe required by law.
For users of any online gaming platform, payment information is among the most sensitive data at stake. laju8 processes transactions through DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX — all payment methods that are widely recognised and used across Malaysia. This is no coincidence. We chose these payment methods in part because of their well-established and trusted security infrastructure.
Here's what's important to understand: when you make a deposit or withdrawal through any of these payment methods, sensitive details such as your PIN, card number or e-Wallet login credentials never pass through or get stored on laju8's servers. Transactions are processed entirely within the secure environment of each respective payment provider. laju8 only receives a confirmation of whether a transaction was successful or failed — not your full payment details.
Your privacy matters, and so does your wellbeing. laju8 provides tools to help you play responsibly — deposit limits, loss limits, session time limits, and self-exclusion options. Only gamble with money you can afford to lose, and never borrow to place bets. If gaming starts to feel like a burden, please seek professional help.
Read the Responsible Gambling Guide